What is a Patient-Centered Medical Home?
A “Patient-Centered Medical Home” (PCMH) is how health care is delivered to patients. The medical home team in your doctor’s office manages care and services for you—acting as the “hub” of your care. A medical home can lead to higher quality care for patients, and improved care can lead to lower costs for all of us. Patient-Centered Medical Home puts the patient at the center of the health care system, and provides primary care that is accessible, continuous, comprehensive, family-centered, coordinated, and compassionate
Why is PrimeCare Medical Group a Patient-Centered Medical Home?
Patient-Centered Medical Home is a major part of our continuous effort to improve quality, safety, and efficiency within our organization. By replacing episodes of care with whole person care, we can help coordinate your long term health. We believe strongly that providing you with health education and helping you understand your health situation can contribute to better outcomes. Being a Patient-Centered Medical Home does not affect your insurance coverage in any way. We provide you enhanced care through same-day appointments and extended, hours, and help improve interaction and communication with specialists, other care facilities, and the entire health care team.
Ways We Can Help
- Coordinated – A personal physician coordinates all care for you and leads the team of professionals that work together for your care.
- Continuous – It’s our responsibility to for all of your care needs through all stages of life from acute care, chronic care, preventive services, and end of life care.
- Comprehensive – Your physician and your team incorporate all components of the complex health care system.
- Compassionate – Centralizing care in one place will insure that your safety, health and quality of life is always the priority.
Our Patient-Centered Medical Home Responsibilities to YOU:
- To listen to your questions and concerns and to explain disease, treatment, and results in an easy-to-understand way.
- To coordinate your overall care, sending you to trusted specialists if needed.
- To provide you with same-day appointments whenever possible.
- To provide instruction on how to access the care you need when the office is not open.
- To provide clear instructions about your treatment goals and future plans for every visit.
Your Responsibilities in a Patient-Centered Medical Home are:
- To ask questions and be active in your care.
- To provide your health history, symptoms, and other important information, including any changes in your health.
- To inform us whenever there is a problem with a medication you are taking.
- To call our office first with your health concerns unless it is an emergency.
- To inform us whenever you utilize any other health system such as the emergency room or a self-referral to a specialist.
- To have a clear understanding about your treatment goals and future health goals.
